Donor & Member Privacy Policy

The International OCD Foundation (IOCDF) provides a secure environment for collecting donations and maintains internal controls governing the safekeeping of all confidential donor financial and personal information.

Sensitive Information

The IOCDF does not copy, reproduce, publish, post, distribute, share or sell, the name, personal contact information or description of donors to any outside individual or business. Exceptions are those required by law, requested in grant applications, for the purpose of IOCDF mailings (see below for more info) to donors, or in connection with bank credit or debit card transactions made with prior knowledge or consent of the donor.

Credit card numbers are used only for donation or payment processing and are not retained for other purposes. Donor names and addresses are not shared or sold to outside individuals or organizations unless required by law.

All donor contact information and donation history is contained within a secure database (Salesforce CRM) that is located on a secured network. Access to the database is password protected and limited to authorized IOCDF personnel only. All hard copies of donor information are retained in accordance with IOCDF Document Retention Policy. This information is kept in a locked and secure location. Once no longer necessary, donor information is destroyed completely and securely.

Anonymity

The IOCDF does not acknowledge donors by name and/or description of donation, in certain printed material such as newsletters, brochures, annual reports, press releases, event invitations or programs, stationery, solicitation letters or other means of expressing appreciation for the donor’s assistance, without the expressed permission of the donor.

Donor information is made available only to staff or board members of the IOCDF who are responsible for managing the business of the Foundation. Information may be made available to additional staff and board members on a “need to know” basis. All donor information must be maintained within the confines of the IOCDF office and may not be removed from the premises whether in hardcopy or electronic form. Donor information in hard copy form is not to be removed from the IOCDF office. Donor information in electronic form is not to be sent via email to individuals or businesses other than those required by law.

All records of donations to the IOCDF are maintained by the Foundation according to the applicable standards of record retention in effect at the time of the donation. All records will be maintained in a secure location of the organization.

Member and Donor Contact Information

We will NEVER rent or sell your personal information to any third party organizations, including your name, mailing address, phone number, or email address.

Mailings

We use your contact information to send information about upcoming events, fundraising opportunities, renewal notices, and other Foundation-related correspondence. Because of concerns over privacy, we offer two different levels of mailing opt-out preferences:

  • Privacy mailing option: Only “wrapped” correspondence will be sent to you, including the OCD Newsletter (for current Members), wrapped in a plain white outer cover, and IOCDF membership correspondence, enclosed in plain white envelopes with return address information abbreviated to IOCDF. You will not receive any postcards, brochures, or other marketing materials, which use the term OCD or International OCD Foundation. You may also opt to receive EMAIL announcements, instead of these mailed postcards and brochures. This is a good option for those with privacy concerns, but who still want to stay updated about OCD news and events. To do this, please make sure that we have a valid email address on file.
  • Total Opt-Out: No mail will ever be sent to you. This means that you will not receive our newsletter, even if you are a current member. And you will not receive renewal notices to renew your membership. We do not recommend this option.

For more information about how we protect sensitive donor information and data, please read our Data Storage & Backup Policy.

Emails

All members and donors who give us their email information will be added to our general IOCDF News & Updates email list, unless otherwise specified. You may opt-out of these emails ANY TIME. We will never rent or sell your email address or personal information to third parties. If we use a vendor to deliver the email that you requested, we will ensure that it has a strict privacy policy. We currently use Constant Contact to deliver our email updates. You can read their privacy policy here: http://www.constantcontact.com/about-constant-contact/security/index.jsp

Email Frequency

We send email updates whenever we have news, events, or new resources to announce. On average, we send about one email update per month, but the actual frequency of email updates may vary. You may receive more frequent announcements from us if you have subscribed to more than one email list (for example, if you subscribe to both the General Update list, and the Conference Update list), or if we happen to have several important news announcements within a short window of time.

Unsubscribing from our email lists
Each email we send you has an “unsubscribe” link at the bottom. When you click this link, you will be able to view all of the IOCDF email lists to which you have subscribed, and you may remove yourself from some or all of them. You may also contact us at info@iocdf.org to update your email preferences.

Updating your email interests
Each email we send you has an “update profile” link at the bottom. When you click this link, you will be able to view all the IOCDF email lists to which you have subscribed and adjust your preferences. You may also contact us at info@iocdf.org to update your email preferences.

A printed copy of IOCDF Donor & Member Privacy Policy will be mailed to a donor upon request.

Please contact us at any time at info@iocdf.org with any questions or concerns about your subscriptions or this policy.

Date of Issue: October 31, 2013. International OCD Foundation.