Helpful Tips for Hair Stylists: Working with Trichotillomania Clients

What to know about hair-pulling disorder:

  • Hair-pulling disorder is also known as trichotillomania (pronounced tricko-tillo-may-nee-uh) 
  • It is characterized by the repetitive pulling of one’s hair, commonly from the scalp or eyebrows, but can occur on any part of the body that grows hair.
  • It’s not a choice. It’s an irresistible urge to pull and even when trying to resist, they feel like they cannot stop.
  • Some people with trich, have shame about pulling. Being especially welcoming and gentle is important as it takes a lot of courage to seek professional services and walk through your doors.

 

 

What to say:

  • Thanks for letting me know, and thank you for trusting me with your hair.
  • This is a safe space. I have several clients with trich. (Only if appropriate)
  • Lets a take a look and talk about your options
  • That sounds tough. Is it something you want to talk about or would you rather not?
  • Look at all this regrowth, it’s really filling in (Only if appropriate)
  • I noticed this thin spot, are you aware of it? (If you’re unsure the client has trich)

 

What not to say:

  • Your hair is getting bad, you should really quit soon or I won’t be able to help you.
  • If you don’t stop pulling, this bald spot is just going to get worse.
  • Why do you do this to yourself?
  • Wow, your hair is getting so thin here.
  • Just stop pulling.
  • What happened here?

Bottom line: If you’re unsure about what to say, think about approaching it as you would another sensitive topic. When in doubt, always be gentle and kind. 

 

Credit: Laura Hope Hobson, PA-C, Hope and Healing Coach, LLC